Frequently Asked Questions
Everything you need to know about your Bloch order and our premium collections.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. Express shipping options are available at checkout for faster delivery.
How do I return an item that doesn't fit?
We accept returns within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached. Please use our online portal to generate a return label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a unique tracking number and a link to monitor your shipment's progress in real-time.
Are your materials sustainably sourced?
Quality and ethics are at our core. We partner with certified suppliers to ensure our fabrics meet high environmental standards and fair labor practices.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.